Trustco Bank at 4942 W SR46, Sanford, Florida.

Recently found this branch because another branch could not notarize a
document I needed that day and sent me to them. Maged (manager)
took care of it promptly, even though I walked in at closing time.
Then he offered to make a copy for me.
A couple of weeks later I had a CD mature from another bank
so I went over and asked his advice on a short-term replacement and
bought it from him(better rate).Now I do all my banking there.
Even though the branch is kind of hidden from the road(SR 46 at end of Idrive) it's worth finding because Maged and Charlotte and Patricia
seem happy to help whatever you need.

By far the worst customer service experience I have had with any bank. I walked in to withdraw some money and the manager Maghed was extremely rude and asked me why do I want to withdraw money? Then rolls his eyes and proceeds with my request. After couple minutes comes back and says the money is not there because deposit check is not cleared. I logged into my account before going to the this branch and check showed cleared and money was in the account. Eventually had to walk out because manager was so rude and with no desire to help his customers. On my way out manager says "I guess you won't have a nice day." Avoid ever going to this branch.