JCP Salon at 310 Towne Center Circle, Sanford, Florida.

Came here for a wash and cut with my brother and he was taken back first. Was told it would be 20 minutes before someone could do my hair. 35 minutes past and other walk ins came in and were helped immediately. Another 10 minutes later a stylist came out and said that it will be another 20 minutes because their client was done but decided that they wanted their hair flat ironed and then said I could use someone else which was fine with me and should have been done in the first place If someone was available..I didn’t request anyone specific as I have never been here before. The front desk lady then says that I can’t have someone else bevayse everyone is busy and that I’ll have to continue waiting. Over an hour wait from a 20 minute wait. Ridiculous.. I’m sorry but she should have told the client who decided when she was finished to add a service that she would have to wait until I was finished to straighten it as she was supposed to be done. Totally not right and poor customer service. I told her I will take my business elsewhere.